[About a specific financial application: how much, how, where to?]
Initially, when there were no humanitarian organizations on the ground in Ukraine, we offered people financial help with their basic needs. One financial application is rarely one person. More often than not, it's a family. Up until April 4th, we have already received 2029 applications. We rejected about 2 percent, which were mostly repeats from the same people. The average amount we send is 100 euro per person. When it's a family – 200-400. For the last week, we have closed the reception of new financial applications in order to finish all the work with those already received prior.
Now, when Ukrainians have humanitarian organizations on the ground, we redirect part of the applicants to them, for example, for medicines or for food.
Our financial assistance is focused on covering expenses during the evacuation process: paying for the train tickets, renting buses etc, because evacuation is the key for us — our main department of evacuation has received more than 30,000 applications already. Such a huge flow of requests is processed by more than 200 volunteers responding to people in our Telegram-bot
Sometimes people just need some informational support from us, sometimes we accompany them right up to the border, until they are safe: out of these 30,000 requests more than 10,000 are the ones we have evacuated — and these are much more than 10,000 people, because a single request usually means evacuating several people.